Dekho Deals
Website: https://dekhodeals.in/

At Dekho Deals, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase deals, vouchers, or services through our platform.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. General Overview

Dekho Deals is a deals discovery and facilitation platform that connects customers with hotels, resorts, travel providers, dining venues, and experience partners by offering discounted deals, vouchers, and booklets.
We act as a facilitator between customers and third-party partners and aim to maintain transparency, fairness, and data security.

2. Information We Collect

We may collect the following types of information:

a) Personal Information

• Name

• Email address

• Phone number

• Billing details (excluding card data)

• Booking or voucher details

b) Non-Personal Information

• Browser type

• Device information

• IP address

• Website usage data (pages visited, time spent, etc.)

3. How We Use Your Information

We use the collected information to:

• Process bookings, deals, and voucher purchases

• Share booking details with relevant partners

• Send booking confirmations and service-related updates

• Improve our website and customer experience

• Send promotional offers (with opt-out option)

• Prevent fraud and misuse of services

4. Booking & Deal Policy

• All deals are subject to availability and partner confirmation

• Prices, inclusions, validity, and terms are clearly mentioned before purchase

• Customers are responsible for reviewing deal details prior to booking

• Any modification or rescheduling depends solely on partner policies

5. Payment Policy

• Full payment is required to confirm any deal or booking

• Payments are accepted only through approved and secure payment gateways

• Dekho Deals does not store debit/credit card or banking information

• Payment confirmation is shared once the transaction is successful

6. Refund & Cancellation Policy

• All purchases are non-refundable, unless explicitly stated otherwise

• No-shows or cancellations are not eligible for refunds

• Refund decisions (if applicable) depend on the respective partner’s policy

• Expired deals or vouchers cannot be refunded or extended

• Lost, stolen, or damaged vouchers will not be replaced

7. Voucher & Coupon Policy

• Vouchers are valid only for the specified period

• Vouchers must be redeemed strictly as per mentioned terms

• Partial redemption is not allowed unless specified

• Vouchers cannot be exchanged for cash

• Transferability is allowed only if clearly mentioned

8. Partner Responsibility Disclaimer

Dekho Deals acts solely as a facilitator. All services, experiences, and amenities are provided by third-party partners.
Any issues related to service quality, availability, safety, or experience are the responsibility of the respective partner.

9. User Responsibility

Users agree to:

• Provide accurate and truthful personal information

• Use deals and vouchers responsibly

• Follow partner rules during redemption

• Avoid misuse, fraud, or unauthorized reselling

Any misuse or fraudulent activity may lead to cancellation without refund and possible legal action.

10. Communication Policy

By using Dekho Deals, you agree to receive communication related to:

• Booking confirmations

• Voucher details

• Service updates

• Offers and promotions

Communication may be sent via call, SMS, WhatsApp, or email.
You may opt out of promotional communication at any time.

11. Website Usage Policy

• All content, branding, and materials belong to Dekho Deals

• Copying, reproducing, or misusing website content is prohibited

• Users must use the website for lawful purposes only

12. Limitation of Liability

Dekho Deals shall not be liable for:

• Any indirect loss, injury, delay, cancellation, or inconvenience

• Issues arising from partner services

• Natural events, technical failures, or unforeseen circumstances

Our liability, if any, is limited to the amount paid for the deal.

13. Policy Updates

Dekho Deals reserves the right to modify this Privacy Policy at any time.
Updated policies will be effective immediately upon publication on the website.

14. Contact & Support

For any questions or concerns regarding this Privacy Policy, please contact us:

Email: support@dekhodeals.in
Website: https://dekhodeals.in/
Support Hours: As mentioned on the website

Important Notice

Please read all policies carefully before making a purchase. Proceeding with a booking confirms your acceptance of Dekho Deals’ policies.